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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Mercedes Isenhart

March 25, 2026

5  out of  5
rating by Mercedes Isenhart
"Such good experience with them! & very polite!"
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Cindy Gawthrop

March 19, 2026

5  out of  5
rating by Cindy Gawthrop
"I switched from Progressive to State Farm and Alexis made the transition so easy and we actually switched my car and renters insurance during my lunchbreak. I saved money and plan to give her name to everyone I can. My daughter is already switching her plans as well. I would definitely recommend State Farm and Alexis to anyone wanting to save money and get the best customer service."
We responded:
"Wow, thank you for this fantastic review, Cindy! I’m so glad to hear that Alexis made your switch to State Farm seamless, even fitting it in during your lunch break! It’s great to know your daughter is following your lead. We really appreciate you spreading the word and recommending us. Alexis and the team love hearing feedback like this, it makes all the hard work worth it! – Chad"
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misty harlow

March 18, 2026

5  out of  5
rating by misty harlow
"They are so helpful, accommodating and fast to respond. Always friendly and able to assist quickly."
We responded:
"Misty, thank you for your kind words! I’m thrilled to hear that our team has been helpful, accommodating, and quick to respond. We always aim to make things easy and friendly for our customers, and your feedback means a lot. We truly appreciate you choosing to work with us! – Chad"
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Angela Furrow

March 17, 2026

5  out of  5
rating by Angela Furrow
"Very pleased with this agency. Very friendly and prompt handling any questions or concerns. Excellent customer service and reasonable rates."
We responded:
"Angela, thank you for your wonderful review! I’m so glad to hear you’re pleased with our office and that our team has been friendly and prompt in addressing your questions. Providing excellent service and meeting our customers’ needs is always our goal, and your feedback means a lot. We truly appreciate you choosing to work with us! – Chad"
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Toni Bowers

March 17, 2026

5  out of  5
rating by Toni Bowers
"Have been looking for new car/home ins, and Rose tested right away, didn't pressure. I called her back and she exceeded my expectations! She was right on it, had all info ready, and only after a few questions, I was able to get insurance that was so much less than what I had! She was very friendly and so incredibly helpful! Thanks so much!!!"
We responded:
"Toni, thank you for such a glowing review! I’m thrilled to hear that Rose made the process so smooth and exceeded your expectations. It’s great to know she was prepared, friendly, and able to get everything sorted quickly for you. Your feedback truly made our day, and we really appreciate you choosing to work with us! – Chad"
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Brooke Florence

March 16, 2026

5  out of  5
rating by Brooke Florence
"Rose is absolutely amazing and has helped me through this process! She kept in contact with me for over a year to give me the best rate possible !"
We responded:
"Brooke, thank you for the kind words! I’m thrilled to hear Rose was able to stay in touch and support you throughout the process. She’s a rockstar, and it’s always great to see her hard work make a difference. I really appreciate you taking the time to share your experience. It means a lot to all of us! – Chad "
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Linda McMillion

March 13, 2026

5  out of  5
rating by Linda McMillion
"Fast, friendly and fabulous service!!!"
We responded:
"Thank you for sharing your positive experience with Chad Reppert State Farm, Linda! Our team is dedicated to providing informative and caring service to all our Good Neighbors and we’re so glad Rose was able to assist you! Thank you for your kind words!"
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Tina Mandrake

March 12, 2026

5  out of  5
rating by Tina Mandrake
"I have had numerous insurance agents throughout my life and Chad Reppert, Bridgeport Insurance Agency has offered stellar service and great rates!"
We responded:
"Tina, thank you so much for your kind review! I’m thrilled to hear you’ve had a positive experience with our team. It’s always our goal to provide helpful and attentive service to our customers, and we’re so glad you took the time to share your experience. – Chad"
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Emily Bond

March 11, 2026

5  out of  5
rating by Emily Bond
"Allison Saunders is awesome!! She made the process of getting life insurance for myself and my son easy. Super friendly and fun to talk to!"
We responded:
"Emily, thank you for sharing your experience! I’m glad Allison was able to make the process easy and enjoyable for you. She’s a fantastic part of our team, and it’s great to hear her friendly approach made a difference. – Chad"
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Gary Spitznogle

February 20, 2026

5  out of  5
rating by Gary Spitznogle
"Awesome Service."
We responded:
"Gary, thank you so much! I’m glad to hear you had a great insurance experience. We always strive to provide service that makes a difference and appreciate your feedback! - Chad"
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nathan chaney

February 11, 2026

5  out of  5
rating by nathan chaney
"Fast response time and great experience"
We responded:
"Nathan, I really appreciate you taking the time to share this. I’m glad we could help quickly and make things easy for you. It’s always a pleasure working with you, and your support means a lot to me personally. – Chad "
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Maddie Pratt

February 11, 2026

5  out of  5
rating by Maddie Pratt
"Rose made my experience signing up for vehicle insurance so quick and painless—so perfect for someone signing up for a plan for the first time!"
We responded:
"Maddie, I’m so glad to hear that Rose made your first insurance experience quick and painless. She’s wonderful at helping new customers feel confident, and we truly appreciate you choosing us for your coverage! Call us anytime. – Chad "
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Lisa Douglas

February 3, 2026

5  out of  5
rating by Lisa Douglas
"Thank you so much Rose and Allison!!!"
We responded:
"You’re welcome, Lisa! We’re always happy to help you with anything you need. Rose is wonderful and we’re glad she could assist you. Stop by if you ever need anything ,we’re always a call away. "
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Dawn Hedrick

February 3, 2026

5  out of  5
rating by Dawn Hedrick
"I love this office!! So helpful and kind. Very efficient. Top notch. Definitely recommend"
We responded:
"Thank you so much, Dawn! We’re so happy to hear you had a great experience. Our team loves helping wonderful customers like you, and we really appreciate your recommendation! – Chad "
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Rebecca Gordon

February 3, 2026

5  out of  5
rating by Rebecca Gordon
"I needed help switching my car that I wrecked two years ago to a Different car I got today and I had a great experience just By Text messaging why I was at a doctors appointment getting testing done. It was a great experience."
We responded:
"Rebecca, I’m so glad we could help make switching your car easy, even while you were at your appointment! We love keeping things simple and convenient for you, and it’s great to hear you had a good experience. Stop by if you ever need anything. – Chad"
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Ernie Wise

February 2, 2026

5  out of  5
rating by Ernie Wise
"Make everything super simple. Personal feeling to everything. Easiest insurance company I've worked with so far. Super friendly and helpful"
We responded:
"Thank you for your wonderful feedback, Ernie! I’m delighted to hear that you had a positive experience and felt well supported. It’s our pleasure to assist you, and we truly appreciate your kind words! - Chad "
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Aubree Lee

January 29, 2026

5  out of  5
rating by Aubree Lee
"All around great agency!!!"
We responded:
"Aubree, thanks so much for the awesome review! We’re so happy to hear you had a great insurance experience with our agency. Your support really means a lot to us! – Chad "
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Brooke Browning

January 21, 2026

5  out of  5
rating by Brooke Browning
"Amazing staff! Chapmanville branch is very helpful! They’re fast with responses incredibly understanding! Absolutely love having insurance with State Farm and would highly recommend to anyone looking for insurance!"
We responded:
"Brooke, thank you so much! I’m thrilled to hear you’ve had such a great experience with our team. We love helping our customers and it means a lot to know you feel supported and confident with your coverage. Your recommendation really means a lot to us! – Chad "
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brandon dean

January 21, 2026

5  out of  5
rating by brandon dean
"I moved from South Carolina to West Virginia and the process has been made easy by Chad's team. I received needed a form send back to SC DMV and with 10 minutes it was sent to them saving me time and another hassle."
We responded:
"Brandon, I really appreciate you sharing this! I’m so glad our team could make your move from South Carolina to West Virginia easier and get that form to the DMV so quickly. It’s great to know we could make the process smoother and less stressful for you. – Chad"
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Jazlyn Skeen

January 20, 2026

5  out of  5
rating by Jazlyn Skeen
"James cut my price in over half! Also was very friendly and added everything he could to get the lowest rate!"
We responded:
"Jazlyn, thank you for your kind review! I really appreciate it and am glad you had a great insurance experience. It was a pleasure working with you, and I look forward to helping you again! – Chad "
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Makayla Dove

January 20, 2026

5  out of  5
rating by Makayla Dove
"Rose helped me out so much! I switched from nationwide to state farm and it was the best decision I have made. Rose was also really patient with me and I appreciated that so much. If I could leave more stars I would, thank you Rose!🩷"
We responded:
"Makayla, thank you for sharing your experience! I’m so glad Rose was able to help and make your insurance switch smooth. I know she’ll be thrilled to hear your kind words. It means a lot to all of us! - Chad "
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Stephanie Drake

January 15, 2026

5  out of  5
rating by Stephanie Drake
"Rose was so helpful and understanding! I’m very thankful for the customer service and the great pricing! Definitely recommending my family and friends!"
We responded:
"Stephanie, thank you for your kind words! I’m so glad Rose could help and make the whole insurance process easier for you. It really means a lot to us that you’d recommend us to your family and friends. We truly appreciate it! - Chad"
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Diana Corbiser

January 14, 2026

5  out of  5
rating by Diana Corbiser
"Great customer service! Needed an updated ID card and couldn't get logged in to get it myself. Had it in my email within minutes!"
We responded:
"Diana, I’m so glad we could get your ID card to you so quickly! I’m happy we could make it easy and get it taken care of right away. Thanks for taking the time to share this! - Chad "
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Jay Childers

January 9, 2026

5  out of  5
rating by Jay Childers
"Wish I could give 10 stars, rose from State Farm worked with me and was incredibly patient starting my policy given I had problems with my bank. 10/10 would recommend. Excellent service and very friendly folk."
We responded:
"Jay, thank you for sharing your experience! We're glad Rose could assist you and provide patient and helpful support. We appreciate your feedback and recommendation. – Chad"
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Machelle Lopez

January 6, 2026

5  out of  5
rating by Machelle Lopez
"Chad’s office made switching insurance companies painless and easy. They walked me through every step and lowered my homeowners and auto insurance drastically. Rose was so helpful! 10 out of 10!"
We responded:
"We’re thankful your experience with Chad’s office was smooth and stress-free. It's always our goal to make the process as easy as possible, and we’re glad we were able to help you every step of the way. Saving on both homeowners and auto insurance is a big win—thank you for trusting us to help make it happen! We truly appreciate your 10 out of 10!"