State Farm® Insurance Agent Chad Reppert
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Palmer Baldwin
May 15, 2026
"I got a call from State Farm out of the blue today. I was informed that my rates had dropped and I used the opportunity to upgrade my policy and halve my deductible while keeping my monthly payment about the same ($7 increase) The customer service was really good!"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Hc Nicholas
May 8, 2026
"She was very polite. Knowledgeable and did everything she could help and went above and beyond we go"
Amanda Wilson
May 6, 2026
"Great Service and Very Friendly!! Got us better coverage for less money! So helpful every time I call to make changes (which is often). Never rude about the pain I am being. Highly recommend Chad Reppert and State Farm!"
cadence lambert
April 15, 2026
"I highly recommend Allison to anyone looking for an insurance agent who is trustworthy, thorough, and easy to work with. She made the entire experience smooth and positive, and I appreciate her help!"
"Cadence, I appreciate you leaving a review! I’m glad Allison was able to help make things simple and keep everything clear for you. It’s always nice to hear when the process feels easy from start to finish. Thanks again for taking the time to share your experience. - Chad"
dwayne hensley
April 15, 2026
"Allison is an expert in her field she helped me transition my insurance for a more quality policy and help me with my teenage driver issues thanks Allison you are number one 😊"
"Dwayne, thank you so much for your glowing review and for highlighting Rose's expertise! Your satisfaction and praise mean the world to us, and we appreciate your positive feedback of Chad Reppert State Farm Agent! -Chad"
Steph shardenfair
April 4, 2026
"Chad's crew is great! All I have to do is text them to pay my bill. No passwords to remember or card numbers to punch in. And if I miss a payment they send me a friendly text to remind me. I wish all bills were this easy to pay!!"
"Steph, thanks so much for the awesome review! I’m thrilled to hear that our team makes paying your bill so simple and stress-free. We love keeping things easy, friendly, and hassle-free! Your kind words really make our day, and we’re excited to keep making life a little easier for you. - Chad "
Mercedes Isenhart
March 25, 2026
"Such good experience with them! & very polite!"
"Mercedes, thank you so much! I’m really glad you had such a positive experience with us. Our team always tries to be helpful and polite, and it’s awesome to hear that came through. It was great working with you, and we’re always here whenever you need a hand! – Chad "
misty harlow
March 18, 2026
"They are so helpful, accommodating and fast to respond. Always friendly and able to assist quickly."
"Misty, thank you for your kind words! I’m thrilled to hear that our team has been helpful, accommodating, and quick to respond. We always aim to make things easy and friendly for our customers, and your feedback means a lot. We truly appreciate you choosing to work with us! – Chad"
Toni Bowers
March 17, 2026
"Have been looking for new car/home ins, and Rose tested right away, didn't pressure. I called her back and she exceeded my expectations! She was right on it, had all info ready, and only after a few questions, I was able to get insurance that was so much less than what I had! She was very friendly and so incredibly helpful! Thanks so much!!!"
"Toni, thank you for such a glowing review! I’m thrilled to hear that Rose made the process so smooth and exceeded your expectations. It’s great to know she was prepared, friendly, and able to get everything sorted quickly for you. Your feedback truly made our day, and we really appreciate you choosing to work with us! – Chad"
Linda McMillion
March 13, 2026
"Fast, friendly and fabulous service!!!"
"Thank you for sharing your positive experience with Chad Reppert State Farm, Linda! Our team is dedicated to providing informative and caring service to all our Good Neighbors and we’re so glad Rose was able to assist you! Thank you for your kind words!"
Emily Bond
March 11, 2026
"Allison Saunders is awesome!! She made the process of getting life insurance for myself and my son easy. Super friendly and fun to talk to!"
"Emily, thank you for sharing your experience! I’m glad Allison was able to make the process easy and enjoyable for you. She’s a fantastic part of our team, and it’s great to hear her friendly approach made a difference. – Chad"
Gary Spitznogle
February 20, 2026
"Awesome Service."
"Gary, thank you so much! I’m glad to hear you had a great insurance experience. We always strive to provide service that makes a difference and appreciate your feedback! - Chad"
nathan chaney
February 11, 2026
"Fast response time and great experience"
"Nathan, I really appreciate you taking the time to share this. I’m glad we could help quickly and make things easy for you. It’s always a pleasure working with you, and your support means a lot to me personally. – Chad "
Maddie Pratt
February 11, 2026
"Rose made my experience signing up for vehicle insurance so quick and painless—so perfect for someone signing up for a plan for the first time!"
"Maddie, I’m so glad to hear that Rose made your first insurance experience quick and painless. She’s wonderful at helping new customers feel confident, and we truly appreciate you choosing us for your coverage! Call us anytime. – Chad "
Lisa Douglas
February 3, 2026
"Thank you so much Rose and Allison!!!"
"You’re welcome, Lisa! We’re always happy to help you with anything you need. Rose is wonderful and we’re glad she could assist you. Stop by if you ever need anything ,we’re always a call away. "
Dawn Hedrick
February 3, 2026
"I love this office!! So helpful and kind. Very efficient. Top notch. Definitely recommend"
"Thank you so much, Dawn! We’re so happy to hear you had a great experience. Our team loves helping wonderful customers like you, and we really appreciate your recommendation! – Chad "
Rebecca Gordon
February 3, 2026
"I needed help switching my car that I wrecked two years ago to a Different car I got today and I had a great experience just By Text messaging why I was at a doctors appointment getting testing done. It was a great experience."
"Rebecca, I’m so glad we could help make switching your car easy, even while you were at your appointment! We love keeping things simple and convenient for you, and it’s great to hear you had a good experience. Stop by if you ever need anything. – Chad"
Ernie Wise
February 2, 2026
"Make everything super simple. Personal feeling to everything. Easiest insurance company I've worked with so far. Super friendly and helpful"
"Thank you for your wonderful feedback, Ernie! I’m delighted to hear that you had a positive experience and felt well supported. It’s our pleasure to assist you, and we truly appreciate your kind words! - Chad "
Aubree Lee
January 29, 2026
"All around great agency!!!"
"Aubree, thanks so much for the awesome review! We’re so happy to hear you had a great insurance experience with our agency. Your support really means a lot to us! – Chad "
Brooke Browning
January 21, 2026
"Amazing staff! Chapmanville branch is very helpful! They’re fast with responses incredibly understanding! Absolutely love having insurance with State Farm and would highly recommend to anyone looking for insurance!"
"Brooke, thank you so much! I’m thrilled to hear you’ve had such a great experience with our team. We love helping our customers and it means a lot to know you feel supported and confident with your coverage. Your recommendation really means a lot to us! – Chad "
brandon dean
January 21, 2026
"I moved from South Carolina to West Virginia and the process has been made easy by Chad's team. I received needed a form send back to SC DMV and with 10 minutes it was sent to them saving me time and another hassle."
"Brandon, I really appreciate you sharing this! I’m so glad our team could make your move from South Carolina to West Virginia easier and get that form to the DMV so quickly. It’s great to know we could make the process smoother and less stressful for you. – Chad"
Jazlyn Gwynn
January 20, 2026
"James cut my price in over half! Also was very friendly and added everything he could to get the lowest rate!"
"Jazlyn, thank you for your kind review! I really appreciate it and am glad you had a great insurance experience. It was a pleasure working with you, and I look forward to helping you again! – Chad "
Makayla Dove
January 20, 2026
"Rose helped me out so much! I switched from nationwide to state farm and it was the best decision I have made. Rose was also really patient with me and I appreciated that so much. If I could leave more stars I would, thank you Rose!🩷"
"Makayla, thank you for sharing your experience! I’m so glad Rose was able to help and make your insurance switch smooth. I know she’ll be thrilled to hear your kind words. It means a lot to all of us! - Chad "
Stephanie Drake
January 15, 2026
"Rose was so helpful and understanding! I’m very thankful for the customer service and the great pricing! Definitely recommending my family and friends!"
"Stephanie, thank you for your kind words! I’m so glad Rose could help and make the whole insurance process easier for you. It really means a lot to us that you’d recommend us to your family and friends. We truly appreciate it! - Chad"
Diana Corbiser
January 14, 2026
"Great customer service! Needed an updated ID card and couldn't get logged in to get it myself. Had it in my email within minutes!"
"Diana, I’m so glad we could get your ID card to you so quickly! I’m happy we could make it easy and get it taken care of right away. Thanks for taking the time to share this! - Chad "