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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Angela Uderwood

Angela Uderwood

March 25, 2025

5  out of  5
rating by Angela Uderwood
"Super friendly and helpful,"
We responded:
"Thank you for the warm review, Angela! We're thrilled to hear that you found our team super friendly and helpful. We strive to provide quality service. If you ever need our help, please stop by, or give us a call. "
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Lisa Douglas

March 14, 2025

5  out of  5
rating by Lisa Douglas
"Thank you so much Rose!!;"
We responded:
"You’re welcome, Lisa! We’re always happy to help you with anything you need. Rose is wonderful and we’re glad she could assist you. Stop by if you ever need anything ,we’re always a call away. "
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Amy C

March 13, 2025

5  out of  5
rating by Amy C
"Just moved to the area and hoped to deal with a local State Farm agent. Jacqueline was very helpful and made the process super easy!"
We responded:
"Thank you for sharing your amazing experience, Amy! We're thrilled to hear that Jacqueline made the process easy for you. Welcome to the area, we're happy to have you as part of the State Farm family! If you need anything else, don't hesitate to reach out."
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Fonda Hardwick

March 11, 2025

5  out of  5
rating by Fonda Hardwick
"Was very helpful and answered all my question and got me all I wanted"
We responded:
"Thanks for your kind words, Fonda! We’re happy to hear that we were able to answer all your questions and provide you with exactly what you needed. Your satisfaction is our priority, and we appreciate you taking the time to share your experience. "
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Brandon Day

February 26, 2025

5  out of  5
rating by Brandon Day
"Rose is kind and really helps you out shes professional and courteous"
We responded:
"Thank for the kind words Brandon! Rose strives to provide the best service. We’re glad to hear that her professionalism and kindness made a positive impact on you. "
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Eric Caruthers

February 18, 2025

5  out of  5
rating by Eric Caruthers
"Very easy to switch and am saving a lot of money. Rose was great to work with."
We responded:
"Thanks for such a positive review, Eric! We're happy to hear that switching was an easy process and that Rose was able to help you save money. We'll be sure to share your kind words with her! "
Profile photo of Sarah Spencer

Sarah Spencer

February 14, 2025

5  out of  5
rating by Sarah Spencer
"Rose is absolutely amazing! She’s very helpful and kind. I’m glad I had the pleasure to talk to her. And she got me the greatest policy that I could afford!"
We responded:
"We're thrilled to hear that Rose provided such a helpful and kind experience while finding you the best policy. We'll be sure to share your wonderful feedback with her. We're always here to help whenever you need us!"
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Pat Burt

January 28, 2025

5  out of  5
rating by Pat Burt
"Jacqueline, thank you so much!"
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Erin Mumma

December 31, 2024

5  out of  5
rating by Erin Mumma
"Rose Matthews was recommended to me by a professional acquaintance, for car insurance. She, and her associates, answer the phone promptly, professionally, and are straightforward and clear with the information. My hard copy information arrived quickly, and all information was correct, and easy to change if needed. Thank you, Rose."
We responded:
"Thank you for leaving this special review of Rose and her work! Your kind words of Rose reflect how seriously we take our customer service responsibilities here at the office. Anytime you need an question answered, please give Rose or anyone else in the office a call. Thanks again for the five-stars, Erin! -Chad "
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Aavi Smith

December 12, 2024

5  out of  5
rating by Aavi Smith
"Rose was extremely helpful and patient with me. I wasn’t ready after we had talked the first time and she did not rush or nag me. She called me back the day I asked her to and we were able to finalize my policy then. She answered all of my questions and gave me the reassurance I needed with my policies. She also helped me lower my rate from my previous provider $160 a month and told me how I could continue lowering it. I highly recommend this office and especially Rose Matthews."
We responded:
"Thank you so much for taking the time to leave this wonderful review of Rose! I’m so glad her amazing customer service left you feeling so satisfied. Your recommendation means a lot to everyone here at the office. If you have any questions, please give Rose or anyone else in the office a call. -Chad "
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Billie Jo Wettgen

November 20, 2024

5  out of  5
rating by Billie Jo Wettgen
"Very pleased with the results from Chad and his office. Quick with replying to questions and getting us a quote and the best policy. Definitely take the time to reach out they will help you and guide you through the process."
We responded:
"Thank you for taking the time to leave this wonderful review of my office! I’m glad you feel that our service was up to your standards! Billie, anytime you have a question or require additional information, please feel free to reach out. -Chad "
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Sarita Charlton

November 20, 2024

5  out of  5
rating by Sarita Charlton
"Rose at state farm is the best kind curtious and patient...not to mention she help me save a 100.00 a month on m y insurance"
We responded:
"Thank you for the kind words about our office, Sarita! Customer Service is something we take very seriously and I’m glad you feel we meet expectations. Anytime you require additional information, please give our office a call and we’ll be happy to help. -Chad "
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REX BUMGARDNER

November 14, 2024

5  out of  5
rating by REX BUMGARDNER
"Rose was very helpful and knowledgeable. She saved me a a lot of money on my quote. Highly recommend-Rex B."
We responded:
"Thank you for taking the time to leave this review, Rex! Your recommendation means so much to us and your kind words of Rose are appreciated. We hope you reach out anytime to you have a question as we’re happy to assist! -Chad "
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Roxanne Mayfield

November 12, 2024

5  out of  5
rating by Roxanne Mayfield
"They are very helpful, kind, and considerate. I very much appreciate the time and patience she gave me!"
We responded:
"Your kind words are appreciated, Roxanne! Thank you so much for this five star review of our office and staff. If you have a question anytime, please feel free to call our office. We’re always happy to help! "
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Groovy

November 11, 2024

5  out of  5
rating by Groovy
"I highly recommend this agent & his staff. Rose was so helpful and made everything so easy for us to get switched over to more affordable insurance. I was stressed out about getting it done before my home insurance lapsed and she made it happen the same day! I can rest easy now all thanks to Rose!"
We responded:
"Thank you so much for taking the time to leave this five-star recommendation! Your kind words about Rose are appreciated and I’ll be sure to show her! I’m so glad to read that Rose could be so much assistance with your home insurance during stressful times. If you ever have a question or require additional information please give Rose a call. -Chad"
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Charlene Scadden

October 31, 2024

5  out of  5
rating by Charlene Scadden
"Rose is amazing went above and beyond to help me find the perfect insurance. She is one in a million! Thank you so much Rose"
We responded:
"Thank you for your wonderful feedback, Charlene! We’re delighted to hear that Rose provided exceptional service in helping you personalize insurance for your needs. She is a true asset to our team, and we appreciate your recognition of her efforts. If you have any further questions or need assistance, please feel free to reach out. Thanks again! - Chad"
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Harry Cancelmi

September 27, 2024

5  out of  5
rating by Harry Cancelmi
"I spoke w Rose w State Farm . Rose provided a quote for both home and auto for our family. She was fast, professional and was able to provide much better pricing than my current carrier. Would highly recommend."
We responded:
"Thank you for your kind review, Harry! So glad to have you as a part of our State Farm family! Rose is such an amazing part of our team, thank you for your recommendation. If there is anything we can do to help you, please let us know. - Chad"
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Misty Cowell

September 27, 2024

5  out of  5
rating by Misty Cowell
"Rose called me about a quote and not only was the insurance rate much better than I had she was super helpful, professional, and compassionate. For all of these reasons I’m now a happy State Farm customer."
We responded:
"Welcome to the State Farm family! I'm so glad to hear about your experience with Rose, knowing she was able to find the right fit for you means so much. If you ever have any questions or need assistance, please contact us! Thank you so much for your review. - Chad"
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Marlin Brown

September 26, 2024

5  out of  5
rating by Marlin Brown
"Rose was amazing and very knowledgeable. She handled my auto quote quickly."
We responded:
"Thank you for your five-star review, Marlin! I'm so happy to hear that Rose was so helpful, we're very lucky to have her on our team. If there's anything we can do to help, don't hesitate to reach out to us! - Chad "
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Jenna Harris

September 21, 2024

5  out of  5
rating by Jenna Harris
"Caitlin Whitehair is amazing and saved my family almost 300.00 per month. The transaction was so easy and she made it a breeze for someone with a busy schedule. Highly recommend her as an insurance agent."
We responded:
"Jenna, thank you for sharing your experience with Chad Reppert State Farm Agent! We're thrilled to hear that Caitlin Whitehair was able to assist you. Your recommendation means a lot, and we look forward to your future visits with us! -Chad"
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Enrique Lazarte

September 19, 2024

5  out of  5
rating by Enrique Lazarte
"I have been in contact with Rose and she has assisted me with my insurance change. This agent has been so pleasant and helpful to me. I was able to text her which made it easier to communicate and her patience and transparency was just outstanding. Thank you Rose!!!"
We responded:
"Enrique, thank you for sharing your experience! We're so glad to hear that Rose was able to assist you with your insurance change and make the process smooth with her patience and transparency. It’s great to know that communicating via text made things even easier. We appreciate your five-star review of Chad Reppert State Farm Agent! -Chad"
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Michael O'Dell

September 16, 2024

5  out of  5
rating by Michael O'Dell
"Very helpful and easy to work with. Very nice and helpful. Recommend to everyone."
We responded:
"Thank you for your kind review, Michael! We're so glad to hear you had a positive experience with us. Your recommendation means a lot, and we're always here to help with any of your needs. We appreciate your support! -Chad "
Profile photo of Darren Whitehair

Darren Whitehair

September 13, 2024

5  out of  5
rating by Darren Whitehair
"Caitlin was very quick and helpful with helping start my new policy. She took my information and found a policy that offered more and cost less than my previous one. Contact her ASAP!"
We responded:
"Darren, thank you so much for sharing your experience! We're thrilled to hear that Caitlin was able to assist you. We’ll make sure she knows how much you appreciate her help! We are so grateful to have you as our Good Neighbor at Chad Reppert State Farm Agent and are here for your insurance needs! Thank you for choosing us and for your five-star review! -Chad"
Profile photo of Pat F

Pat F

September 10, 2024

5  out of  5
rating by Pat F
"Rose is the best Explained my coverage and got a good rate she truly likes her job and has helped customers for insurance at sensible rates"
We responded:
"Pat, thank you for your wonderful feedback of Chad Reppert State Farm Agent! We're thrilled to hear that Rose provided such excellent service. Your kind words about our team our greatly appreciated and we look forward to your next visit with us! -Chad "
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Hanna Stoper

September 9, 2024

5  out of  5
rating by Hanna Stoper
"Rose was so helpful! She called me about an online information request and within minutes was helping me get my new policy set up! She explained all the factors and was personable!"
We responded:
"Thank you so much for your kind words, Hanna! We're thrilled to hear that Rose was able to assist you so efficiently and make the process of setting up your new policy a breeze. It's great to know she took the time to explain everything clearly while being personable. We're proud to have Rose on our team, and we're here whenever you need us! -Chad "